How to withdraw

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How to withdraw

Log in to your BetJuego account

Click on “My Account”

Select “Withdraw” from the menu

You will be able to withdraw as soon as the withdrawal functionality in your account is activated.

If the withdrawal functionality in your account has not been yet activated you can monitor the status of your account anytime in “My Account” by accessing the page “Verification”.

The withdrawals are processed within 72 hours unless we tell you otherwise.

  • 20% tax applies to withdrawals above 1.529.232 Pesos and will be calculated and withheld from the actual withdrawal amount
  • 10% charge applies to any withdrawal of un-staked deposits and will be calculated and withheld from the un-staked amount you requested to withdraw.

BetJuego does not apply any other fee to your withdrawal but the payment provider may apply fees.

  • Pending withdrawals can be cancelled on the “Pending Withdrawals” page

How to Withdraw – Redservi

When on the withdrawal page, select “Redservi”

Enter your withdrawal amount, click “Make Withdrawal”

The amount will be removed from your Account Balance

You will be sent an email with instructions on how to collect your withdrawal, with a generated code to give to the operator at the kiosk

Your withdrawal request will appear in “Pending Withdrawals” until we authorise the transaction

Once your withdrawal request is authorised it will no longer be displayed in “Pending Withdrawals” and you will receive an email with the instruction to follow to collect the amount requested

 

The authorised withdrawal request listed in “Pending Withdraws” will remain pending until the withdrawal is processed or cancelled by clicking on “Cancel Withdraw” on the Pending Withdrawal page

You cannot withdraw less than 20,000 Pesos or more than 500,000 Pesos  per day if you choose Redservi

 

How to Withdraw – Bank Transfer

When on the withdrawal page, select “Bank Transfer”

If you have already used the Bank Transfer as a withdrawal method, your bank details will be saved and selected for future withdrawals to the bank account by default

When you withdraw by Bank Transfer for the first time you will need to enter the following details

  • Bank Name (Select from a drop down list)
  • Bank Account Number
  • Account Holder
  • Withdrawal Amount
  • Document Type
  • ID Number

Once you filled the bank account details, you can proceed to click on “Make Withdrawal”

Your withdrawal request will appear in “Pending Withdrawals”  until the payment is processed

You cannot withdraw less than 250,000 Pesos or more than 6,000,000 Pesos per day by bank transfer

 

Remaining funds withdrawal – Close account

If you have decided to close your account while you still have a balance remaining, you will be instructed to withdraw your money prior to closing your account.

If you have decided to close your account and your balance is below 20.000 Pesos (the minimum withdrawal). Following your request of closing the account, you will receive an email with a code and instruction to collect your funds via Redservi.

How to withdraw

Log in to your BetJuego account

Click on “My Account”

Select “Withdraw” from the menu

You will be able to withdraw as soon as the withdrawal functionality in your account is activated.

If the withdrawal functionality in your account has not been yet activated you can monitor the status of your account anytime in “My Account” by accessing the page “Verification”.

The withdrawals are processed within 72 hours unless we tell you otherwise.

  • 20% tax applies to withdrawals above 1.529.232 Pesos and will be calculated and withheld from the actual withdrawal amount
  • 10% charge applies to any withdrawal of un-staked deposits and will be calculated and withheld from the un-staked amount you requested to withdraw.

BetJuego does not apply any other fee to your withdrawal but the payment provider may apply fees.

  • Pending withdrawals can be cancelled on the “Pending Withdrawals” page

How to Withdraw – Redservi

When on the withdrawal page, select “Redservi”

Enter your withdrawal amount, click “Make Withdrawal”

The amount will be removed from your Account Balance

You will be sent an email with instructions on how to collect your withdrawal, with a generated code to give to the operator at the kiosk

Your withdrawal request will appear in “Pending Withdrawals” until we authorise the transaction

Once your withdrawal request is authorised it will no longer be displayed in “Pending Withdrawals” and you will receive an email with the instruction to follow to collect the amount requested

 

The authorised withdrawal request listed in “Pending Withdraws” will remain pending until the withdrawal is processed or cancelled by clicking on “Cancel Withdraw” on the Pending Withdrawal page

You cannot withdraw less than 20,000 Pesos or more than 500,000 Pesos  per day if you choose Redservi

 

How to Withdraw – Bank Transfer

When on the withdrawal page, select “Bank Transfer”

If you have already used the Bank Transfer as a withdrawal method, your bank details will be saved and selected for future withdrawals to the bank account by default

When you withdraw by Bank Transfer for the first time you will need to enter the following details

  • Bank Name (Select from a drop down list)
  • Bank Account Number
  • Account Holder
  • Withdrawal Amount
  • Document Type
  • ID Number

Once you filled the bank account details, you can proceed to click on “Make Withdrawal”

Your withdrawal request will appear in “Pending Withdrawals”  until the payment is processed

You cannot withdraw less than 250,000 Pesos or more than 6,000,000 Pesos per day by bank transfer

 

Remaining funds withdrawal – Close account

If you have decided to close your account while you still have a balance remaining, you will be instructed to withdraw your money prior to closing your account.

If you have decided to close your account and your balance is below 20.000 Pesos (the minimum withdrawal). Following your request of closing the account, you will receive an email with a code and instruction to collect your funds via Redservi.